Accident Towing in Toronto

After a collision you have enough to deal with. We clear the vehicle safely and take it where you decide.

Hyundai sedan with heavy front-end collision damage waiting for an accident tow at night

In Ontario, you decide where your vehicle is towed unless police direct otherwise. That can be your own body shop, your dealer, your insurer's facility or your home. We follow your instructions and don't steer you to a shop.

If nobody is hurt and police send you to a Collision Reporting Centre, we can take your vehicle there first and then on to the shop. You get an itemized invoice to hand to your insurance company.

What's covered

  • Collision and fender-bender towing
  • Collision Reporting Centre stops
  • Your choice of body shop, dealer or address
  • Itemized invoice for your insurer
  • Debris-safe handling of damaged vehicles

Step by step

How accident towing works

  1. Make sure everyone is safeIf anyone is hurt, call 911 first. Then call us at (647) 863-6271.
  2. You choose the destinationTell us where the car should go. In Ontario, you decide unless police direct the tow.
  3. Careful loadingDamaged vehicles usually go on a flatbed or on dollies, and we clear loose debris from the vehicle.
  4. Reporting centre and shopIf you need to report at a Collision Reporting Centre, we stop there first, then deliver to the shop with an itemized invoice.

Your rights after a collision

A tow operator needs your consent before towing, must tell you the price, and must give you an itemized invoice. You don't have to use a shop the tow driver suggests.

Read more in our guide to towing after an accident in Ontario.

Dealing with insurance

Keep the invoice and the name of the tow company for your insurer. Many insurers reimburse towing, depending on your policy.

After the tow

Where your vehicle goes

You choose: your mechanic, dealer, body shop, insurer's facility or home. The only exception is when police direct the tow.

Your belongings

Take your wallet, phone, keys and anything valuable with you. If you forget something, call us and we'll arrange a time to collect it.

Insurance

You get an itemized invoice you can submit to your insurer. Many policies and roadside plans reimburse towing.

Paying

Cash, debit, credit card, mobile pay and cheque. Credit cards are always accepted, as Ontario law requires.

Accident Towing questions

Do I have to use the shop the tow driver suggests?

No. Ontario law lets you choose where your vehicle goes, unless police direct the tow.

Should I call the police?

Call police if anyone is injured or if the damage looks to be over $2,000. In Toronto, minor collisions are usually reported at a Collision Reporting Centre.

Can you take my car to my own body shop?

Yes. You choose the shop.

Related services

Stuck right now? Call us.

Call (647) 863-6271
Call (647) 863-6271