By Angar, owner of Angar Towing ·
Why the wheels must stay off the road
In an electric car, the wheels are connected to the motor. Turning the wheels while towing can make the motor generate power and heat, which can damage it. A flatbed keeps every wheel still.
Transport or tow mode
Most EVs have a setting that releases the parking brake so the car can be winched onto a flatbed. Tesla calls it Transport Mode. Our drivers know where to find it on common models.
When it's only the 12-volt battery
EVs still use a small 12-volt battery to run the computers and unlock the car. If it dies, the car may not unlock or shift out of park, even with a full main battery. A 12-volt boost often fixes it, and it costs much less than a tow.
What to tell the dispatcher
Your make, model and year, where the car is (including the parking level if underground), and whether the screen turns on. That lets us send the right truck.
Related services
Need help now? Call (647) 863-6271, 24/7.